We aim to ship all orders promptly to meet the estimated delivery times shown at checkout. All orders are dispatched from our UK warehouse. We'll notify you once your order has shipped and you can track the delivery from your account. Shipping Info..

Your delivery options

We’ve temporarily paused deliveries to some countries. While this is in place, you can still browse our website and app, but you won’t be able to place an order for delivery to the countries listed below, and product pricing, delivery costs and estim

We&#x2019;ve temporarily paused deliveries to some countries. While this is in place, you can still browse our website and app, but you won&#x2019;t be able to place an order for delivery to the countries listed below, and product pricing, delivery costs and estimates won&#x2019;t be shown.Countries affected<ul><li>Albania</li><li>Antigua &amp; Barbuda</li><li>Barbados</li><li>Belarus</li><li>Bermuda</li><li>Bosnia &amp; Herzegovina</li><li>Brunei</li><li>Cayman Islands</li><li>Colombia</li><li>Dominica</li><li>Eswatini</li><li>Faroe Islands</li><li>French Guiana</li><li>Greece</li><li>Grenada</li><li>Guadeloupe</li><li>Guernsey</li><li>Iceland</li><li>Isle of Man</li><li>Jersey</li><li>Kazakhstan</li><li>Kosovo</li><li>Martinique</li><li>Montenegro</li><li>Nepal</li><li>Pakistan</li><li>Rwanda</li><li>Saint Lucia</li><li>San Marino</li><li>Singapore</li><li>South Africa</li><li>Ukraine</li><li>Venezuela</li><li>Vietnam</li></ul> When will deliveries resume?We&#x2019;re working to restart deliveries as soon as possible, but we don&#x2019;t yet have a date. We&#x2019;ll update this page as soon as deliveries resume, so please check back here for the latest information.Can Customer Service place an order for me?Unfortunately not. Our Customer Service team is unable to place orders for delivery to these countries while the pause is in place. We&#x2019;ll update this page as soon as deliveries resume.I&#x2019;ve already placed an orderOrders placed before Wednesday 21st October 2026 will still be delivered as normal, and you can track them in the usual way. <a href="https://endclothing-prod.gorgias.help/en-GB/how-do-i-track-my-order-8039337">How do I track my order?</a>We&#x2019;re sorry for the inconvenience and thank you for your patience.

Temporary delivery suspensions

Once your order has been dispatched, we’ll send you a shipping confirmation email with your tracking details. There are a few ways to follow your order’s progress, depending on how you prefer to shop. From your shipping confirmation email. Your shipp

Once your order has been dispatched, we&#x2019;ll send you a shipping confirmation email with your tracking details. There are a few ways to follow your order&#x2019;s progress, depending on how you prefer to shop.From your shipping confirmation emailYour shipping confirmation email includes two ways to track your order:<ul dir="ltr"><li>Select &quot;View Your Order&quot; to see your order details, where you can track your parcel.</li><li>Or select the carrier tracking link to see your order&#x2019;s progress on the FedEx or DPD website.</li></ul>In the END. app<ol dir="ltr"><li>Go to the &quot;Orders&quot; section of your account in the app.</li><li>Select your order to see its latest status. Once it&#x2019;s on its way, it will show as &quot;Shipped&quot;.</li><li>Select &quot;Track Order&quot;, or the carrier tracking link, to follow your parcel on the FedEx or DPD website.</li></ol>On the END. website<ol dir="ltr"><li>Sign in to your END. account and go to the &quot;Orders&quot; section.</li><li>Select your order to view its details.</li><li>Select Track Order, or the carrier tracking link, to follow your parcel on the FedEx or DPD website. You can also select &quot;Track order with Shop&quot; to follow your order in the Shop app.</li></ol>With the Shop appYou can track any END. order, whether you placed it on our website or in the END. app, using the Shop app.<ol dir="ltr"><li>Download the Shop app from the App Store or Google Play, if you don&#x2019;t already have it.</li><li>Sign in using the same email address you used to place your END. order.</li><li>Your END. order will appear in the Shop app automatically, showing its latest delivery status.</li></ol>Please note, the Shop app is separate from the END. app, so you&#x2019;ll need to download it to track your order this way.With ENZO, our chat assistant<ol dir="ltr"><li>Sign in to your END. account. If you checked out as a guest, please have your email address and order number ready.</li><li>Open a chat with ENZO via the chat icon on the website/app.</li><li>Ask ENZO about your order, and it will give you the latest update on its progress.</li></ol>My tracking hasn&#x2019;t updated<ul dir="ltr"><li>Tracking information can take up to 24 hours to appear after you receive your shipping confirmation email, as the carrier needs to collect and scan your parcel first.</li><li>If your order is travelling internationally, there may be periods where tracking doesn&#x2019;t update, for example while the parcel is in transit between countries or going through customs. This is normal.</li><li>If your tracking hasn&#x2019;t updated for 5 working days, please contact our Customer Service team with your order number and we&#x2019;ll look into it for you.</li></ul>I haven&#x2019;t received a shipping confirmation emailCheck your junk or spam folder, and search your inbox for an email from &quot;END.&quot; If you still can&#x2019;t find it, check your order in the &quot;Orders&quot; section of your END. account, ask ENZO, or contact our Customer Service team.

How do I track my order?

If you miss your delivery, the courier will make two more attempts to deliver it. If they still can't reach you, they will leave a card with all the information you need to pick up your parcel at the local depot. You can find the depot location by...

If you miss your delivery, the courier will make two more attempts to deliver it.If they still can&apos;t reach you, they will leave a card with all the information you need to pick up your parcel at the local depot. You can find the depot location by checking your tracking details via the courier website. Remember to bring a valid form of ID to collect your parcel.You have a week to pick up your parcel. If it remains uncollected, we will refund your order once it&apos;s returned to us.Please monitor the delivery while it is returned to our warehouse. We aim to process returns within 5 - 7 days of delivery.You are welcome to process a new order to replace the one being returned. Please note that, if the items ordered have since gone out of stock, we are unable to reserve the returned stock towards the new order.

What if I miss my delivery?

If your order status shows as 'Delivered' but your parcel has not arrived, there are a few steps you can take:. Start by checking your dispatch confirmation email, which includes tracking information to help you locate your parcel. You can also view

If your order status shows as&#xA0;&apos;Delivered&apos;&#xA0;but your parcel has not arrived, there are a few steps you can take:Start by checking your dispatch confirmation email, which includes tracking information to help you locate your parcel.You can also view live updates by logging into your END. account via the app or website. From there, you&#x2019;ll see real-time tracking, delivery notifications and any changes to your parcel&#x2019;s status.Please note that this process may vary by country and courier.

I haven't received my order

Delivery services and times depend on your location. View available shipping options HERE. We aim to ship all orders promptly to meet the estimated delivery times shown at checkout. All orders are dispatched from our UK warehouse. We'll notify you...

Import duties are not included in your final checkout price.&#xA0;These charges are applied once your parcel reaches the destination country and must be paid by the recipient.Customs fees vary depending on local regulations, and we do not control these charges.&#xA0;Before placing an order, we recommend checking with your local customs office for guidance. They can advise on any potential duties or fees, helping you make an informed purchase with no surprises.Global payment options can be viewed&#xA0;<a href="https://endclothing-prod.gorgias.help/en-GB/what-payment-methods-do-end-accept-7264760">here</a>.For information on the END. terms and policy for duties and customs, click&#xA0;<a href="https://www.endclothing.com/policies/terms-of-service">here</a>.Delivery to ItalyWhen ordering online for delivery to Italy, please include your Codice Fiscale within your delivery address.The code is essential for us to provide the correct documentation for invoicing and for Italian customs. Without your Codice Fiscale your parcel may not clear customs and will be returned to us.Delivery to SpainWhen ordering online for delivery to Spain, please include your DNI (Documento Nacional de Identidad) within your delivery address.The code is required by Spanish customs to clear your parcel through the customs process. Without your DNI your parcel may not clear customs and will be returned to us Delivery to South KoreaWhen ordering online for delivery to South Korea, please include your PCCC (Personal Customs Clearance Code) within your delivery address.The code is required by South Korean customs to clear your parcel through the customs process. Without your PCCC your parcel may not clear customs and will be returned to us. US Sales TaxDue to US legislation, we are required to collect sales tax on behalf of the US government when you check out.This charge will be automatically calculated based on your location at checkout.We unfortunately can&apos;t waive these taxes, but we do cover the cost of any duties that may come up, so you won&apos;t have to worry about any additional fees after your order has shipped.For more information on the END. policy and terms for US sales tax, click&#xA0;<a href="https://myshopify.com/policies/terms-of-service#us-terms">here</a>.

Delivery

Your delivery options

Temporary delivery suspensions

How do I track my order?

What if I miss my delivery?

I haven't received my order

Duties and customs