Temporary delivery suspensionsUpdated 13 days ago
We’ve temporarily paused deliveries to some countries. While this is in place, you can still browse our website and app, but you won’t be able to place an order for delivery to the countries listed below, and product pricing, delivery costs and estimates won’t be shown.
Countries affected
- Albania
- Antigua & Barbuda
- Barbados
- Belarus
- Bermuda
- Bosnia & Herzegovina
- Brunei
- Cayman Islands
- Colombia
- Dominica
- Eswatini
- Faroe Islands
- French Guiana
- Greece
- Grenada
- Guadeloupe
- Guernsey
- Iceland
- Isle of Man
- Jersey
- Kazakhstan
- Kosovo
- Martinique
- Montenegro
- Nepal
- Pakistan
- Rwanda
- Saint Lucia
- San Marino
- Singapore
- South Africa
- Ukraine
- Venezuela
- Vietnam
When will deliveries resume?
We’re working to restart deliveries as soon as possible, but we don’t yet have a date. We’ll update this page as soon as deliveries resume, so please check back here for the latest information.
Can Customer Service place an order for me?
Unfortunately not. Our Customer Service team is unable to place orders for delivery to these countries while the pause is in place. We’ll update this page as soon as deliveries resume.
I’ve already placed an order
Orders placed before Wednesday 21st October 2026 will still be delivered as normal, and you can track them in the usual way. How do I track my order?
We’re sorry for the inconvenience and thank you for your patience.