KlarnaUpdated 18 days ago

How does Klarna work?

'Pay in 3 instalments' by Klarna allows our customers to spread the cost of their purchases into 3 interest-free instalments. Klarna accept all major debit and credit cards. Prepaid cards are not accepted.

How do I use Klarna?

Simply shop your favourite END. products and choose Klarna as your payment method at checkout. Enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score.

How does 'Pay in 3 instalments' work?

The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Klarna will make sure you are informed ahead of time. There's no interest and there are no fees when you pay on time.

Can international customers use Klarna ?

You’ll only be able to use Klarna's 'Pay in 3 instalments' if your order is being shipped to the UK.

How long does delivery take if I use Klarna?

Our usual delivery times still apply. For more information on these, please visit our shipping information page here.

Is there a maximum spend limit on orders?

Your credit limit will depend on your individual circumstances. For more information please visit Klarna’s FAQs.

Can I return or exchange an item I bought with Klarna?

Yes, our usual returns policy still applies for refunds. We are unable to offer exchanges for items purchased via Klarna. For more information on this, please visit the Returns section in our Help Centre here. 

Where can I find out more about Klarna?

Visit the Klarna website for full information, terms and conditions and their Privacy Policy

More information

Klarna's Pay in 3 is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Ts&Cs apply and my vary by locale.