Why do I need to add my payment details again?Updated 18 days ago

Why do I need to add my payment details again?

As part of our recent changes to END., saved payment methods haven’t been carried over to your account. The next time you place an order, you’ll just need to enter your payment details again at checkout.

Is my account affected?

Your END. account is still linked to your email address, and your default billing address has been carried over. You’ll need to add your payment details again, along with any other saved addresses, such as delivery addresses.

Can I save my payment details for next time?

Yes. When you enter your card details at checkout, you can choose to save them to your END. account so they’re ready for your next order. You can also pay with Shop Pay, which securely saves your details with Shop so you can check out quickly.

For a full list of the ways you can pay, see What payment methods do END. accept?

A note on your security

We’ll never ask you to share your card details by email, phone, text or social media. If you receive a message claiming to be from END. asking you to update or confirm your payment details, please don’t respond or select any links, and contact our Customer Service team.