How do I sign in to my END. account?Updated 14 days ago

We’ve made signing in to your END. account simpler and more secure. You no longer need a password. Instead, you can sign in using a one-time code sent to your email, or with the Shop app.

Signing in with a one-time code

1. Select the ‘My Account’ icon.
2. Enter the email address linked to your END. account and select “Continue”.
3. We’ll send a 6-digit code to that email address. This usually arrives within a few minutes.
4. Enter the code on the sign-in page, and you’ll be taken straight to your account.

Each code can only be used once and expires after 10 minutes. If your code has expired, simply request a new one from the sign-in page.

Signing in with Shop

If you use the Shop app, you can choose “Sign in with Shop” on the sign-in page. Follow the prompts to confirm it’s you, and you’ll be signed in to your END. account without needing a code.

What happened to my password?

Passwords are no longer used to sign in to END. accounts, so there’s nothing you need to reset or remember. Just sign in with the same email address you used before, and you’ll find your order history and default billing address in your account. Any other saved addresses, such as delivery addresses, will need to be added again.

I haven’t received my code

• Check your junk or spam folder, and search your inbox for an email from END.
• Make sure you entered the same email address you used to create your END. account.
• Wait a few minutes, then request a new code from the sign-in page. Only the most recent code will work.

If you’ve tried all of the above and still can’t sign in, please contact our Customer Service team and we’ll be happy to help.