Can I return my order to an END. store?Updated a month ago

You can return your online order at any of our END. stores in the UK. Just follow these simple steps:

• Bring your order and the item’s original packaging to any store.
• Include a completed returns form stating whether you'd like a refund or exchange.
• Once accepted by our in-store team, you’ll receive an email confirming your return is being processed.
• Allow 3–4 days for your return to reach our online warehouse. Our Returns team will then take up to 5 working days to complete it.
• Once processed, you’ll receive a final confirmation email.

Please Note:

• Store returns are UK specific
• No postal returns to the physical stores
• Store returns are sent to our HQ in bulk, so processing times may be slightly longer. We’re committed to making this as smooth as possible for you.